Solution

Solutions and Service that Ins & Outs Pvt. Ltd. Provides

MYSTERY SHOPPING

Evaluation from the customer‘s perspective.

A field based research technique of using independent auditors, posing as a customer, to gather information about product/quality delivered by the firm. It is useful for evaluating customer service.

Why Mystery Shopping ?

  • Monitors & measures service performance
  • Identifies loopholes
  • Increases sales
  • Enforce Employee Integrity
  • Improves customer satisfaction
  • Maintains consistency of the brand

We Do

Lifecycle Audits

We check every interaction of the employees; ie, from booking to after sale service, which includes various visits and follow ups.

Operational Audits

We identity problem areas by targeting the leak of key control and processes which causes low productivity and waste of manpower.

MOP & Price Check Audits

Our auditors negotiate, with the staff, to capture the best possible price. We provide complete audio recording, as a proof.

Cash and Stock Audit

Our auditor verifies the inventory and prepares a complete report. The auditor identifies discrepancies (if any) in sales, physical stock and cash in hand.

Competition Audits

The primary motive of any brand is to stay ahead of their competitors. Audits help identifying strength and weaknesses and overcoming them

Integrity Checks

Measuring loyalty issues, like:

  • Ask for a discount
  • No bill to avoid GST
  • Bribe them for a contract
  • Services at home
  • Offer another job and many more...

HYGEINE & SAFETY AUDITS

why FBO’s (food business operators) should regularly perform comprehensive food safety and hygiene audits both internally and externally:

  • To identify, control, and respond to health risks associated with contaminated and unsafe food and the risks associated within the landscape in which they are operating
  • To evaluate the management systems and processes they have in place like raw material procuring, production, packaging and supply
  • To assess the condition of the manufacturing, storage and distribution of the products they are producing
  • To obtain food safety and hygiene certifications to show their customers they are independently assessed to a measurable and recognised industry standard
  • To ensure they remain compliant with regulatory and industry best standards
  • Maintains consistency of the brandTo show customers and suppliers transparency in maintaining high levels of efficiency, safety, and hygiene
  • To improve customer trust and reliability and build brand reputation

MARKET RESEARCH

Online Research

We do informal data collection through popular social networking sites.
E.g. We take the feedback from Facebook users on our page from whom we take quick feedback on a host of issues like ad appeal/ brand, customer experience etc.
We have a panel of online research associates..

Telephonic Research?

We have a set up for tele-calling across metro and non-metro cities with a team skilled in local and regional languages. We deliver audio files as a proof of calls made by our tele-callers. Ins & Outs Pvt. Ltd. compiles the data and update the clients on a daily basis. We conduct the studies for Feedback, Know Your Customer, Customer Satisfaction, Employee Satisfaction Etc.


FINANCIAL AUDITS

Why Financial Audits ?

A financial audit is an important control mechanism that provides a reasonable assurance that the financial statements are free of material misstatement. Financial statement audits provide information to third parties, such as investors and creditors, about the financial position, performance, and cash flows of an organization. The objective of an audit is to express an opinion on whether the financial statements are fairly presented in accordance with generally accepted accounting principles.

Take our financial audits service and get your business organized and streamlined. Our audits will help you to identify wasteful spending, money leaks, and to correct any errors in your accounting. In addition, we can provide valuable insights on how to improve your company's overall financial picture. Contact us today for a free consultation!


COVID-19 COMPLIANCE AUDITS

Covid19 Compliance Audits

We all know that COVID-19 has led to shut-downs and quarantines of a number of businesses.
Ins & Outs Pvt. Ltd. understands that the health and safety of your staff and customers is key in running your organization and thus their safety should be the top priority. Therefore, when everyone is fighting against this virus, we are helping the companies fight against it by building set of processes for them.
We help in designing and evaluation of SOPS. We design SOP based on best practices from industry.


Covid19 Compliance Audit Process

  • A sudden visit will be done by our auditor along with the authorization letter and will check whether the social distancing and covid19 safety measures are being followed.
  • A sudden visit will be done by our auditor along with the authorization letter and will check whether the social distancing and covid19 safety measures are being followed.
  • Auditor will follow strict compliance of wearing PPE Kit consisting of: suit, gloves and mask.
  • Social distancing rules and use of hand sanitizers will be followed by the auditor.

MERCHANT ON BOARDING SERVICES

Merchant On Board Service

Merchant onboarding is the process of signing a merchant up for a payment processing service. There are many different payment processing services available, so the merchant must select one that meets their needs in terms of cost, features, and processing speeds. The payment processing service will then verify the merchant's identity and business information, as well as check for any risk associated with the merchant. If everything checks out, the payment processing service will provide the merchant with a set of terms and conditions, which the merchant must agree to before starting.

Are you looking for a simple, fast, and affordable way to get your business online? Take a look at our merchant onboarding services. We can have you up and running in no time, and our pricing is unbeatable. Plus, we offer a wide range of features that will help you take your business to the next level. Contact us today to learn more about our services or take a tour of our platform.


RECRUITEMENT & BACKGROUND VERIFICATION

Staffing & Recruitment

  • Executive Search – A retainer model; addressing senior/ top management.
  • Onsite Assistance-Providing a dedicated resource for a specific period to guide, coordinate and help with the internal recruitment and act as a bridge with our offsite recruitment team.
  • Permanent Staffing- Caters to requirements for middle and junior level management positions.
  • Project Based recruitment- We also provide jobs to job seeks on project based jobs.
  • Experienced and specialized head hunting team for critical assignments with limited timelines.

Background Verification

Employment background checks are the comprehensive checks available in today’s world. This check is mainly done to evaluate the value of the position the company has offered you and in case if they found any red flags in this verification it may lead you to cancel the offer letter provided by the particular concern.

Our workforce is headed by officials who come from investigation, intelligence and law enforcement backgrounds.

The list of background check done before employees are placed in the company

  • Driving records
  • Credit records
  • Criminal records
  • Education records
  • Past employers
  • Personal references
  • Last drawn salary records

VISUAL MERCHANTDISE AUDIT

Why Visual Merchantdise is important?

Why is visual merchandising so important? Visual merchandising doesn't only help a store attract customers: it helps increase sales and gives customers a good reason to come back again, whilst giving your business a competitive advantage. This is why visual merchandising is so important.

More generally, it has been found that when a visual display draws on the appropriate mechanisms of visual perception, it can present information in a way that allows a viewer to understand it far more quickly, accurately, and memorably than if presented by text alone.


VENDOR AUDIT

Vendor Audit

Vendor audit is a form of internal audit that involves examining the performance of your business’ service providers. The primary purpose is to assess vendors for their compliance in regards to quality, effectiveness, and compliance with your company policies.

A vendor audit is an essential task to identify, monitor, evaluate and report the risks associated with your vendors. The vendor audit process is an audit process that identifies and quantifies the risks of outsourcing and insourcing your business. It is important that this process is conducted on a regular basis to ensure continued compliance with business law and regulations, as well as with your internal policies.

Why Vendor Audit ?

  • Improve Supplier Communication
  • Recover the Coxt of Poor Quality
  • Idenitify Areas of Potential Risk
  • Practice Effective Document Management
  • Adopt Organizational Quality Standard
  • Improve Customer Satisfaction

HUMAN RESOURCES AUDIT

Human Resource Audit

The HR (Human Resource) Audit is the process to evaluate a human resource department’s performance. It examines various aspects of the HR tasks in a company. These can be policies, processes, procedures, documentation, and systems.

Purpose of HR Audit

  • Ensuring compliance of the company’s working with the governing laws
  • Helping the HR Department understand how to improve itself
  • Reviewing and the proper resource allocation for human resources
  • Being an act of “due diligence” for potential investors and stakeholders of a company
  • Adopt Organizational Quality Standard
  • A basis for improvements in the future

INVENTORY/STOCK AUDIT

Stock Audit

Stock audit is a statutory process which every business institution needs to perform at least once in a financial year. As far the stock audit process is concerned, the process mainly involves the counting of physical stock presenting the specified premises and verifying the same with computed stock maintained by the company. The reason and purpose behind executing this is to correct the discrepancies present in the book stock when compared to physical stock by passing necessary adjustment entries.

Reasons why one should look forward for the stock audit :

  • To update the opening stock details.
  • To identify the discrepancy between book stocks also known as computed stock and physical stock.
  • To update the actual physical stock as book stock.
  • To ensure proper preservation and handling of stocks.

List Of Documents Required For Stock Audit:


  • Stock Statement as on date of verification
  • Provisional balance Sheet, Trial balance as on date of verification.
  • Latest audited financials.
  • Stock Insurance policy if any
  • Invoices of Purchases, Sales
  • Stock Register Report this ad
  • Method of valuation of closing stock
  • Stock list of non-moving, obsolete, dead stock.
  • Documents relating to constitution of the business
  • Follow up with questions and concernsDebtors and Creditors list for latest 6 months.

COMPILANCE AUDIT

Compliance Audit

A compliance audit is a formal review of an organization’s procedures and operations mainly focusing on whether an entity is complying with internal rules, regulations, policies, decisions, and procedures. An audit report will cover the resilience of compliance preparations, security policies, risk management processes, and user access controls observed during the audit.

Compliance auditing, either internal or external, can help a company identify weaknesses in regulatory compliance processes and create paths for improvement. In some cases, guidance provided by a compliance audit can help reduce risk, while also avoiding potential legal trouble or federal fines for noncompliance.

Audit Checklists For Different Legal Areas:

  • Labor Laws
  • Health / Safety / Environmental
  • Corporate Governance
  • Data Security

OPERATIONAL AUDIT


Operational Audit

An operational audit is an examination of the manner in which an organization conducts business, with the objective of pointing out improvements that will increase its efficiency and effectiveness. This type of audit is substantially different from a normal audit, where the objective is to examine the adequacy of controls and to evaluate the fairness of presentation of the financial statements.

Operational audits are usually conducted by the internal audit staff, though specialists can be hired to conduct reviews in their areas of expertise. The primary users of the audit recommendations are the management team, and especially the managers of those areas that have been reviewed.

Reasons to perform an operational audit

  • Maximize efficiency
  • Businesses run many operational risks, ranging from health and safety issues to cyber threats. A full operational audit identifies risks like these, as well as potential problems related to fraud and compliance.
  • Understand risks
  • Finetune internal controls

Operational audit checklist

  • Select and screen auditors
  • Define audit plan and scope
  • Pull together reference documents
  • Identify administrative support
  • Research operational procedures
  • Collective statistical evidence
  • Audit evidence from all sources
  • Evaluate Evidence
  • Compile audit findings
  • Share audit conclusions
  • Give actionable advice
  • Follow up with questions and concerns